A FOCUS ON MOMENTUM PASSION + PARTNERSHIP DEFINING THE COVERYS WAY Knowledge sharing, bottom-up innovation, customer focus, and creativity are just a few of the Coverys culture’s de昀椀ning qualities. A culture we describe as The Coverys Way. As a leader in medical professional liability insurance with 49 years of experience, Coverys’ mission is to support and protect the healthcare community. While there are many reasons we’ve succeeded for 昀椀ve decades, one stands out: We are passionate about protecting healthcare professionals. Our team is comprised of people who care deeply—not just about how to do their jobs, but also about how to do right for our insureds and the healthcare community at large. Together, we embrace change, think forward, and seek solutions. Our focus in 2023 has helped set the foundation for future momentum, leveraging our team’s expertise and talent, and setting our North Star on continuing to grow the business with our agents and brokers that we stand alongside, while supporting our vision of “Better outcomes for the professionals we serve and our communities around the globe.” And these efforts do not need to be mutually exclusive. We believe and know we can accomplish both. We have embedded this purpose into our culture with a rallying cry: The Coverys Way. The idea of focusing on people, purpose, and performance guides us in our delivery. Coverys team members are here for a reason: They believe that the work and service that Coverys provides matters. We also believe that the talent and expertise that we provide makes a difference to our customers. Our mission and vision serve as the foundation of our company’s culture, while our core values (the four C’s) are the compass that guides our decisions and actions. We have a commitment to We place an emphasis on understanding, supporting, building trust and long- and respecting our colleagues, lasting relationships. We customers, business partners, understand the importance Care and communities. We are Connection of open communication and compassionate and charitable. being responsive, 昀氀exible, and solution-oriented. We have a culture that We believe in progress, encourages working together innovation, and learning. to generate new ideas and We focus on improving and Collaboration creative solutions. We ask for Continuous developing products, services, and listen to feedback as a way Development and ourselves. to achieve better outcomes. 10
