A FOCUS ON MOMENTUM STRATEGY + SUPPORT PREPARING TO PROTECT The stakes have never been higher. In a world of social in昀氀ation and nuclear verdicts, even small oversights can result in seven-昀椀gure trial judgments. And so, in 2023, we took a no-holds-barred approach to strengthening our defenses and standing shoulder to shoulder with our insureds. As a result, we’re responding faster and strategizing earlier, making data-driven defense decisions and using our talent where it matters most—to coach and support our insureds—safely shepherding them through a time of great adversity. At Coverys, we never lose sight of the human cost of claims. When healthcare providers are accused of harming a patient, it undermines everything they stand for—creating confusion and uncertainty. It is in these moments that the strength of an insurance company’s character is revealed. And it is in these moments that Coverys shines. Our insureds know they are not alone. We walk alongside them throughout the claim journey, helping them advance con昀椀dently with comprehensive preparation, coaching, information, and advocacy. We believe that a claim should never distract healthcare providers from their purpose to provide the best care possible to their patients. Coverys insureds are free to focus on medicine, patients, and compassion because they know, without a doubt, that we are prepared to support them. I want to thank you very, very much for everything you did for me during this very difficult case. Even outside the courtroom, you gave me encouragement, guidance, and counsel. I can’t thank you enough. Coverys Insured 66
Coverys Annual Report 2023 Page 5 Page 7